Enterprise 2.0

Proponents of social software seem to think that email has had its day. Some have even given it up completely.
I respectfully disagree.
The problem with email at the moment is not email, but people. Basically, we need to re-learn how to manage our inboxes alongside all the other information flows. And it’s possible.
For Christmas 2006 I [...]

There are some common success factors that emerge from all the case studies I researched and included in my final manuscript, which I thought would be both reproducing here: